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Battery Overheating

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Posted at 2017-11-9 20:30:14 | All floors |Read mode
Hello, love the phone, after about 2 hours setting it up the shell became super hot, I shut it down immediately, let it cool then started it up. Ran ok for about 5 min then became very warm and gave me a over temp Battery warning, before I could shut it down it shut itself down.
I have not been able to get it started since. This happened 1 week ago,
I left a message with tech support, nothing yet...

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Posted at 2017-11-10 18:30:55 | All floors
Do you open 4G celluar data connection? You can try Wifi for data connection.
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