Unihertz now offers Local Repair Service* for your Unihertz devices. Any difficulties or malfunctions that you might be experiencing with your device can be addressed swiftly and professionally, ensuring the best performance and long-lasting durability of your phone products. If you are unfamiliar with the technical operation associated with electronic device repairs, we recommend taking full advantage of our Local Repair services.
1. Book Local Repair service
After you have booked the Local Repair services, Unihertz will send a Local Repair instruction email to you within 1-2 business days. Check your inbox for the designated address to send your device to our Local Repair provider.
2. Local Repair provider fixs your device
After receiving your device, Unihertz authorized Local Repair provider will inspect it to determine the cause of the malfunction and propose a repair plan to repair your device. If additional charges apply after inspection, we will contact you for approval before proceeding.
3. Mail the repaired device back to you
After the repair is completed, our dedicated tester will carefully test your phone to ensure that all malfunctions have been fixed. Once the testing is done, your device will be promptly shipped back to you.
* Local Repair Service is currently available in the continental United States, United Kingdom, Japan and Russia. More countries will be covered soon.
* Once you applied for Local Repair service, you are supposed to cover the express fees.
Visit Unihertz Repair page to learn more about other repair options.