Unibuds

Name: Unibuds
Brand: Unihertz
SKU: AWE-03-US
Price: 32.99 USD
Availability: OutOfStock
Rating: 5.0 (2 reviews)

$32.99 USD $49.99 USD

Sold out

2 reviews

This item may be shipped separately from Unihertz HK warehouse when ordered with smartphone products. Additional express fees will apply.

If you encounter any errors during checkout, here are some troubleshooting tips to help. If you need immediate assistance, please contact us. For your security, do not send payment details.

1. Ship-to-Address Errors

Incomplete Address: If your shipping address is incomplete, you will not be able to check out. Please double-check the house / building number, street name, and zip or postal code for any typos or missing information.
Unavailable Shipping: If you have entered a complete shipping address but still cannot proceed with checkout, it means currently we are not able to ship the selected product to your country. Please stay tuned, and we will notify you when shipping becomes available to your location.
Incorrect Region: If you select the wrong region for your shipping address, you will not be able to check out. Please refer to the information provided to ensure you select the correct region.

Which Region Should I Pick?

What does “Region” mean?
The region you select represents the destination country where the product goes to, and it has nothing to do with the smartphone version itself. There are different region options to choose from:

US: Only for shipping addresses in the United States. Canadian users, please select “CA”.
CA: Only for shipping addresses in the Canada.
JP: Only for shipping addresses in Japan.
EU: Only for shipping addresses in Europe countries such as Germany, France, Netherlands, Poland, Sweden, Italy, Spain, Hungary, Ireland, Czechia, etc.
UK/AU/NZ/Asia: For shipping addresses in regions other than the United States, Canada, Japan and Europe. For example, the United Kingdom, Australia, South Korea, Singapore, New Zealand, Mexico, Taiwan, Hong Kong, Philippines, etc.
Middle East/South America/Others: For shipping address in other regions, it is recommended to purchase through other official channels like AliExpress, Ozon, JD, Taobao, etc.

How to change the selected region?
Simply return to the product page, select the correct region for your shipping address, and add the item to your cart. Be sure to delete any product(s) in your cart with the incorrect region before proceeding to checkout.

2. Payment Information Errors

Invalid Card Information: If you input invalid credit card information, the payment authorization will fail. Please double-check that your card number, expiration date, and CVV number are correct.
Valid Card, But Payment Fails: If you’ve entered the correct card information but still cannot complete the payment, ensure that your card is up-to-date and that sufficient funds are available.

Unibuds - Small & Portable Earbuds

Compatible with Unihertz smartphones.

Unibuds are small and portable, equipped with Bluetooth 5.0 instant automatic pairing to all Unihertz smartphones. The HD sound quality will bring your experience with Unihertz smartphones to a whole new level.

Unibuds are compatible with all Unihertz smartphones.

Perfectly compatible with Unihertz smartphones

Simply open your case and your phone will receive the pairing request!

Unibuds are compatible with Titan Pocket, Jelly 2, and Atom XL/L, while Titan, Atom, and Jelly Pro need to be updated to the latest version.

Unibuds are earbuds that are perfectly compatible with Unihertz smartphones.

Up to 20 hours of playtime

The earbuds can work for 5 hours on a single charge, and the charging box can recharge the earphones 4 times. Enough to play 15 Hollywood movies or 400 songs.

Unibuds can last for 20 hours playing music and videos.

Fit in different ear shapes

With an ergonomic semi in-ear design, Unibuds fit in different ear shapes. You can wear it stably when working, jogging, hiking, workout, etc.

You can wear Unibuds stably when working, jogging, hiking, workout, etc.

Smart point touch function

Unibuds adopt a touch design instead of buttons, which is simpler and more sensitive.

Gallery

GENERAL QUESTIONS

Where to find the IMEI number 1 and 2?

1. Go to Settings ->System ->About Phone ->IMEI number 1 and 2.
2. Look for the IMEIs on the box of the phone (if you still have it).

How to update my phone?

Settings ->System ->About phone ->Wireless update

Why can't I receive the latest update on my phone?

Please follow these steps to clear cache before searching for the update again:
Settings -> App Notifications ->See all apps ->Show System (top right corner with 3 dots) ->Wireless update-> Clear Data and Cache

How to erase my personal data/ factory reset my phone?

Reset to Factory Settings (When your phone can be turned on)

Settings ->System ->Reset Options ->Erase all data (factory reset)

Reset to Factory Settings (When your phone cannot be turned on)

Power off your phone -> Press and hold the Power and Volume up buttons -> After your phone vibrates, keep holding the buttons for 5 seconds to enter Recovery mode -> Press the Volume up and down buttons to select the option to clear data or restore your device to its factory settings -> then press the Power button to confirm -> Reboot your phone.

How can I unlock my phone if I forgot my PIN or password?

If you have forgotten your phone password and want to unlock it, you will have to restore your device to its factory settings. Then you can set it up again and set a new screen lock.

However, all data on your phone will be erased and cannot be restored. It is recommended that you confirm whether you have backed up your phone data on the cloud or by other means. It is also recommended that you confirm whether you or someone else has changed the PIN/password. If you still cannot recall the password, refer to last Question to restore your device.

How many keyboard languages does Titan and Titan Pocket support?

English, English(UK), German, French, Italian, Portuguese, Spanish, Russian, Dutch, Japanese, Simplified Chinese, Traditional Chinese(Zhuyin, Cangjie, Quick input).

For the keyboard input of other languages, we may consider adding them in the future if we receive enough demands.

On the other hand, Android system supports a wide range of languages, with which you will be able to turn on touch screen input as a supplement.

TELECOM COMPATIBILITY

How do I know if the phone can work with my SIM card in my country?

1. Check the feedback from other users here.

2. Please find the the phone's supported bands in product specs and check if those meet your sim-card carrier's needs or contact your carrier.

* Due to different carrier's policy regarding to unlocked phones, LTE wireless service may not be available even if listed bands are supported by your carrier. When this happens, please contact your carrier for more details.

Is the phone compatible with Verizon?

Our phone can work fine in Verizon network. However, as it is not certified by Verizon, you cannot activate your new SIM card with it. Please activate the new SIM card with another Verizon certified device and then use it in your Unihertz phone.

TECHNICAL ISSUES (PROBLEM SHOOTING)

How to solve the problem of black screen when calling?

Please follow the guide to do a micro-calibration for your phone (you can also contact us for a video guide):

1. Please clear the dust in your proximity censor hole on top of your phone.

2. Input *#3377# in the Dial-up interface.

3. Click Distance calibration.

4. Follow the guide to finish the process.

What to do when some of apps in my phone don't run in the background while the screen is off?

Please permit the apps to run in the background by activating them in the following three settings:

1. Settings ->DuraSpeed

2. Settings ->Intelligent assitance ->App blocker

3. Settings ->App¬ification ->See all apps ->this app ->Battery ->Battery optimization and Background restriction->Don't optimize

You can also watch a video guide here.

I have upgraded my smartphone to the latest Android OS, am I able to downgrade to the older version?

It is not advised to downgrade your smartphone since there might be compatibility issues.

Why does my 4G SIM card display 3G after the setting?

Please contact your operator and check the APN parameters.

Why can't I access the Internet and send MMS.

Please follow the steps here to set the APN.

Why I can hear others but they can't hear me?

1. Go to Sound Recorder app and run a recording test.

2. Check whether your SIM card works well on the other phone.

Why others can hear me but I can't hear them?

1. Please check if this only happened to some or all of friends you called.

2. Stay in the same location and insert your SIM card into another Android phone and the same issue arises.

3. Turn on call record in the call interface to record a call, then check whether the sound recorded is normal.

Why my battery runs out so quickly?

1. Please send us a full screenshot of your battery usage in Settings ->battery ->battery usage.

2. Follow these steps to capture the battery log and send it to service@unihertz.com for further analysis.

REPAIR AND WARRANTY

When returning the phone back for analysis, do I have to send the accessories (such as charger and cable) back?

For repair, please send without the accessories.

For replacement or refund, please send with accessories in one package.

Is broken glass issue covered by warranty? Can I replace the screen by myself?

The broken glass is not covered by warranty.

Please send the smartphone back to us after negotiating with service@unihertz.com as we do not provide phone screen separately. Repair or replacement fee may apply.

Is my replaced phone covered by warrranty?

The repaired/ replaced device will get extra 90 days warranty or the remaining original warranty period, whichever is longer.